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Please select from the list to view the FAQ
Q What size of padlock is the Lock Block® padlock protector best suited to?
A A lot of effort was made when designing the the Lock Block to enable it to fit a wide range of padlocks available globally. Generally speaking it will fit most 40 mm to 50 mm (1.6 inch - 2 inch) standard padlocks. This dimension refers to the padlock's hasp (the section that is inserted through the lock.
It needs to be acknowledged that padlocks come in different shapes and sizes and a product that would fit every padlock would be impossible. You will get a general feel for the sort of applications for the padlock protector from the photographs that we have supplied on our Gallery page.
We have seen certain examples of toolboxes where due to their design, the product will not fit in the lock. We have also seen special high security padlocks with a very thick base which will not allow the product to fit. This is why we provide purchasers of the product with a no questions asked 30 day cooling off period.
Q What type of stainless steel is the product made from?
A The Lock Block® padlock protector is made from 304 stainless steel.
Q Do you provide a guarantee against defects and breakages?
A Yes, we provide a 10 year guarantee against defects and breakages. Due to the product's quality, robust construction, we are able to provide this guarantee...
No plastic components, no batteries to go flat, nothing to snap or break off!
Our guarantee is worded like this...
"If within 10 years of receiving your Lock Block®padlock protector, it should EVER break or is found to be faulty, then simply return it to us and we will replace it free of charge. No questions asked!"
Q Who are Holyrood Exports Pty Ltd?
A Holyrood Exports Pty Ltd is the company that owns the intellectual property and patents for the Lock Block® padlock protector. You are buying product from the inventor/vendor and not from a middle man.
Q Do you sell to purchasers outside of Australia?
A Yes we do, although payment can only be made via Paypal for overseas purchasers since we have no arrangements for other currencies with our bankers, such as $US, €Euros or £GBP.
Q Do you provide customers with any kind of cooling off period?
A Yes, we know that due to the 'faceless' nature of the internet that it is a difficult place to do business. You can't "try before you buy" and therefore when you purchase something, there is always a risk that it will not be suitable. Well, to provide potential customers with peace of mind, we have a very simple guarantee and it is...
"If within 30 days, and for any reason whatsoever, you feel that the Lock Block® padlock protector is not for you, simply return it to us and receive a full and courteous refund. No questions asked!"
Q Do you supply the Lock Block® padlock protector to distributors, importers, wholesalers or licensees?
A Yes, please feel free to visit our trade enquiries page to find out more details and submit a query.
Q Do I have to pay using Paypal?
A If you are located within Australia then no, you can also pay via cheque/money order or bank deposit (for security reasons, we do not publish our banking details on this site). Please note that we will only post orders on receipt of cleared funds.
Q Will you always have stock of the Lock Block® padlock protector
A We always strive to have stock of the Lock Block® padlock protector. We are not a company selling hundreds of products. This is all we sell, so it's in our interests to always keep plenty of stock handy!
Q Do you have an ABN (Australian Business Number) and are you registered for GST?
A Yes, our ABN is 83 077 240 987 and we are registered for GST. All pricing on this site is inclusive of GST for Australian purchasers.
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